Business Change Analyst
Job Description:
Reference: TQ2223_2135_197
Vacancy: 3
Job title: Business Change Analyst
Location: Leicester
Job Purpose:
TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.
This opportunity is in the solution design and development arena for Business Change Analyst who will play a major role with the technical design and development of company’s technical offerings. The role is based at our Leicester office with occasional assignments at client locations.
Job Description (Main Duties and Responsibilities):
- Support business system rollout process across company portfolio from specification to implementation.
- Use Agile and Waterfall principles to capture the requirements and gain a deep understanding of what the business needs
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is up to date.
- Work with the Product Owner and/or Delivery Manager to establish and maintain a prioritized product, programmed or project backlog of what needs to be built.
- Management of system maintenance and technical support throughout the organization
- Identification of system improvement opportunities and variations.
- Maintain and improve system functionality and integrity through third party liaison with external software development partner.
- Ensure system infrastructure reliability through third party liaison with internal Global IT infrastructure team.
- Attainment of in-depth understanding of the company management business system infrastructure.
- Assisting with systems integrations between complimentary business systems to improve performance and increase efficiency.
- Assisting with the production and maintenance of technical and functional system documentation suite.
- Delivery of system functionality training.
- Provision of planning support to system implementation teams.
- Preparation and adherence to maintenance plans and upgrade schedules in consultation with wider stakeholder groups.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
- Possessing specialist knowledge of business systems (SAP or equivalent), applications and software.
- A minimum of 3 years of professional experience in a technical or business field is required with intermediate to advanced knowledge of business process frameworks.
- Should have proven experience in preparing and presenting project proposals, technical reports, technical procedures and training materials.
- Possessing specialist knowledge of IT systems.
- Should have experience working within ERP/MRP software.
- Ability to explain complex ideas to those with limited systems and IT knowledge.
- Good knowledge of core commercial management principles (Estimation, Reporting etc.).
- Working knowledge of project management methods.
- Must demonstrate project management skills including initial scoping, estimating, planning, scheduling, risk management, execution, deliverables and budgeting.
- An excellent understanding of all Microsoft applications.
Other Key skills:
- Good analytical and Problem-solving skills
- Good communication skills
- A thorough approach and Self starter
- Focus on quality and delivery
- Working together in teams.
- Leadership and effective decision making.
- Flexible Attitude
- Excellent customer service
Qualifications: Bachelor's degree or above in the UK or Equivalent.
Salary: GBP 35000 to 50000 per annum
Published Date: 03-Jan-23
Closing Date: 02-Feb-23
Evaluation: CV Review, Technical Test, Personal and Technical Interview and References
Job Type: Full-time, Permanent [Part time and Fixed Term option is available]
