Job title: Business Systems Analyst
Location: Hinjewadi, Pune/Leicester, UK
Working days: Monday to Friday
Shift Timings: 12.30PM to 10.30PM IST
Qualifications: Bachelor’s degree in any technology preferred
Evaluation: CV and application review, written assessment, two rounds of interviews.
Job Type: Full-time, Permanent
Job Purpose:
TESTQ Technologies is a global IT, services and solutions company headquartered in the UK with strong operational base in India and the US. Our offerings span a variety of industry sectors covering technical recruitment for our selected clients, software development, software services like software testing, project management and business consulting.
This role requires a candidate to support our professional services division which specializes in technical recruitment. Candidates are required to work from our office in Hinjewadi, Pune following UK /Europe shift.
This role offers onsite opportunities to work from our UK office and provides leadership opportunities.
Job Description (Main Duties and Responsibilities):
- Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures.
- Interact with candidates from Europe, the UK and the US conducting various company processes like onboarding them, fulfilling contract, and hiring paperwork.
- Articulate the client and candidate interactions into paperwork including email communication follow up.
- Create, update, and maintain the communication history in company systems.
- Should be able to execute and drive multiple internal business operations mapping, implementation, and execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities.
- Ability to perform basic tasks in the areas of business analysis/software testing/IT support.
- Periodic system audits and system improvements
- Create and maintain clear and well-presented management reports.
- Customer-service approach and delivery focus.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
- Exceptional verbal and written communication skills
- Strong attention to detail while maintaining the company system records.
- Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude.
- High proficiency in Microsoft Office applications and general computer systems and applications
- Must be able to work with minimal supervision.
- Good interpersonal skills to work with different management levels.
- Strong business acumen
- Comfortable working in rotational Shifts from Office
- At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.
