Reference: TQ2324_2131_369
Vacancy: 2
Job title: Change Manager
Location: Leicester
Job Purpose:
TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.
This opportunity is in the solution design and development arena for Change Manager who will be responsible for creating visually stunning and user-friendly websites that meet our clients' needs and exceed their expectations.
Job Description (Main Duties and Responsibilities):
- Efficiently overseeing the flow of changes, in ensuring they are executed effectively and align with organizational goals.
- Ensuring a smooth transition of changes from development to operations, bridging the gap in today's DevOps-driven environment.
- Keeping a detailed record of changes, their impacts, and outcomes is an essential aspect of transparency and accountability in change management.
- Utilizing problem-solving skills to address and resolve disputes related to changes, maintaining harmony and alignment with business objectives.
- Work closely with developers, product managers, and other stakeholders to ensure the feasibility and implementation of designs.
- Communicate with clients to understand their requirements and provide design solutions that meet their business objectives.
- Identify and engage key stakeholders to ensure alignment and buy-in for change initiatives.
- Collect feedback and assess the effectiveness of change management efforts, making adjustments as necessary to improve future initiatives.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
- Bachelor’s or Master’s degree in Business Administration, Organizational Development, Human Resources, or a related field.
- Experience with communication platforms such as Slack, Microsoft Teams, and email marketing tools for effective stakeholder communication.
- Proficiency in change management tools and software such as Prosci ADKAR, ChangeGear, or JIRA.
- Strong project management skills with experience using tools like Microsoft Project, Trello, or Asana.
- Experience with visualization tools such as Power BI, Tableau, or Excel for creating reports and dashboards.
- Skills in process mapping and workflow tools like Visio, Lucidchart, or Bizagi to visualize change impacts.
- Experience with visualization tools such as Power BI, Tableau, or Excel for creating reports and dashboards.
- Change management certification (e.g., Prosci Change Management Certification, Certified Change Management Professional) is highly desirable.
- Knowledge of e-learning platforms and tools such as Moodle, Articulate, or Captivate for developing training materials.
- Proficiency in documentation tools like Confluence, SharePoint, and Google Workspace for creating and managing change management documentation.
- Strong leadership and influencing skills, with the ability to lead change initiatives and motivate teams.
Other Key skills:
- Good analytical and Problem-solving skills
- Good communication skills
- A thorough approach and Self starter
- Focus on quality and delivery
- Working together in teams.
- Leadership and effective decision making.
- Flexible Attitude
- Excellent customer service
Qualifications: Bachelor's degree or above in the UK or Equivalent.
Salary: GBP 52000 to 65000 per annum
Published Date: 1st August 2024
Closing Date: 31st August 2024
Evaluation: CV Review, Technical Test, Personal and Technical Interview and References
Job Type: Full-time, Permanent [Part time and Fixed Term option is available]
