Reference: TQ2324_2139_372
Vacancy: 1
Job title: Account Manager
Location: Leicester
Job Purpose:
TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.
This opportunity is in the solution design and development arena for Account Manager who understand and communicate complex technical information, serve as a liaison between clients and technical teams, and provide strategic solutions that meet client needs.
Job Description (Main Duties and Responsibilities)
- Develop and maintain strong, long-lasting relationships with clients.
- Understand client requirements and ensure they are communicated effectively to the technical team.
- Coordinate with internal teams to ensure the timely and successful delivery of our solutions according to client needs and objectives.
- Assist in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
- Identify opportunities for growth within existing accounts and develop strategies to capitalize on them.
- Provide clients with insights into new products and services that could benefit their business.
- Understand client requirements and ensure they are communicated effectively to the technical team.
- Negotiate contracts and close agreements to maximize profits.
- Stay updated on industry trends, competitors, and market conditions.
- Monitor project progress, manage project timelines, and report on project status with SMART(Specific, Measurable, Achievable, Relevant, Time-bound).
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
- Bachelor’s degree in Business Administration, Marketing, Computer Science, Information Technology, or a related field.
- Proven work experience as an Account Manager, Sales Account Manager, or relevant role.
- Strong technical background with hands-on experience in software, IT, or a related field.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong technical understanding and the ability to communicate technical concepts to non-technical stakeholders.
- SSL certificate is plus
- Expertise with General Data Protection Regulation (GDPR), HIPPA
- Well understanding and knowledge with JIRA, Trello, Wireshark, and SaaS (Software as a Service) model
- Strong analytical skills and the ability to use data to drive decision-making.
- Strong negotiation and presentation skills.
- Good understanding with cloud computing for businesses
- Good to have Certified Professional Account Manager (CPAM) or other industry-specific certifications.
- Good to have Salesforce Certification for roles involving customer relationship management (CRM) software.
Other Key skills:
- Good analytical and Problem-solving skills
- Good communication skills
- A thorough approach and Self starter
- Focus on quality and delivery
- Working together in teams.
- Leadership and effective decision making.
- Flexible Attitude
- Excellent customer service
Qualifications: Bachelor's degree in Business Administration or a related field in the UK or Equivalent.
Salary: GBP 45000 to 60000 per annum
Published Date: 2nd September 2024
Closing Date: 2nd October 2024
Evaluation: CV Review, Technical Test, Personal and Technical Interview and References
Job Type: Full-time, Permanent [Part time and Fixed Term option is available]
