Job Description:
• Works with senior leadership, brings thought leadership, and helps to build and strengthen Telecom practice.
• Brings in strong knowledge in the telecom domain, and a working experience across Business and Technology roles.
• Ability to manage stakeholder expectations and engage in constructive dialogue with them to elicit the best possible outcomes.
• Experience with Business Analysis and Business Process Modelling in Telecom OSS / BSS domain is required.
• Has a strong a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery.
Skillset Required:
Must have:
• Excellent communication and interpersonal skills.
• Ability to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services
• Ability to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations.
• Ability to manage stakeholder expectations and engage in constructive dialogue, to elicit the best possible outcomes.
Good to have:
• Knowledge and understanding of software delivery processes, solution design & architecture.
• Working knowledge of telecom standards like ETOM, SID, ODA/ODF etc.