Reference: TQIND2425_013
Job title: Pega Business Analyst
Location: India
Job Purpose:
TESTQ Technologies is an IT services and solutions company whose offerings span over a variety of industry sectors with strong technical, domain, and process expertise helping clients grow their businesses and decrease operational costs on a continuous basis in an ever-changing business environment.
This opportunity is for a futuristic role. While we are not actively hiring for this position at the moment, we are seeking to build a pipeline of talented individuals for future opportunities. This opportunity is in the solution design and development arena for Pega Business Analyst who will play a major role with the technical design and development of company’s technical offerings.
Job Description (Main Duties and Responsibilities):
- Collaborate with business stakeholders to gather, analyze, and document requirements for Pega BPM solutions, ensuring alignment with business objectives.
- Use Pega App Studio and Direct Capture of Objectives (DCO) to facilitate requirements capture, ensuring clear, traceable business objectives for solution development.
- Design and manage Pega Personas to tailor user experiences that meet the needs of various roles and departments.
- Work with Pega BPMN (Business Process Model and Notation) to design, document, and analyze workflows, ensuring optimal process flow and efficiency.
- Provide expertise on Pega PRPC and Pega Out-of-the-Box (OOTB) functionalities, advising on customization needs based on project requirements.
- Ensure that solutions leverage Pega OOTB features effectively to minimize custom development and maintain system scalability.
- Facilitate workshops and DCO sessions to capture and document business processes, providing insights and recommendations for improved process alignment.
- Translate business requirements into functional specifications, working closely with development teams to ensure solutions meet the desired outcomes.
- Develop and maintain process documentation, user stories, and requirements specifications, supporting ongoing system enhancements and updates.
- Collaborate with testing teams to define test cases, validate functionality, and support user acceptance testing (UAT) for quality assurance.
- Stay updated on Pega best practices, leveraging knowledge of Pega App Studio, Pega Personas, and BPMN to drive successful project delivery.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]:
- Bachelor’s degree or higher in a related field.
- Proven experience working with Pega BPM and Pega PRPC.
- Strong understanding of Pega App Studio and Direct Capture of Objectives (DCO) for streamlined requirements gathering and development.
- Proficiency in Pega Personas for designing role-based user experiences within Pega.
- Experience with Pega BPMN for business process modeling and notation.
- Familiarity with Pega Out-of-the-Box (OOTB) functionalities to leverage existing Pega capabilities and reduce customization.
- Certified Pega Business Architect (CPBA) credential preferred.
- Excellent analytical skills with a focus on translating business needs into technical requirements.
- Strong communication and collaboration skills for working with cross-functional teams and stakeholders.
- Detail-oriented, with a strong understanding of BPM best practices and industry standards.
