SOC Manager(10 to 13 Years Experience)
Overview
As a SOC Manager, you will be responsible for leading a team of security professionals and managing all aspects of the Security Operations Center for client engagements. You will oversee the delivery of SOC services, ensure effective threat detection and incident response, and maintain strong client relationships. Leveraging your leadership and deep cybersecurity expertise, you will drive service excellence, implement best practices, and support the overall success of each client’s security program.
Key Responsibilities
1. Client Engagement Management
- Serve as the primary point of contact for client engagements
- Build and maintain strong relationships with client stakeholders
- Understand client requirements, objectives, and expectations
- Ensure SOC services are aligned with client needs
2. Team Leadership and Management
- Lead and manage a team of SOC analysts, engineers, and specialists
- Provide mentorship, guidance, and career development support to team members
3. Service Delivery Oversight
- Oversee SOC service delivery, including monitoring, detection, analysis, and response to incidents
- Ensure SOC operations adhere to SLAs and meet performance and quality standards
4. Incident Response and Threat Management
- Lead and coordinate incident response activities, including triage, investigation, and remediation
- Manage incidents according to established procedures and protocols
5. Security Tool Management and Optimization
- Manage and optimize security tools and technologies used within the SOC
- Evaluate and recommend new security solutions to improve SOC capabilities
6. Process Improvement and Best Practices
- Continuously assess and improve SOC processes, procedures, and workflows
- Implement industry best practices to ensure high-quality service delivery
7. Client Communication and Reporting
- Provide regular updates to clients on SOC operations, incidents, and posture
- Prepare and deliver detailed reports and presentations on SOC performance and security metrics
8. Compliance and Risk Management
- Ensure SOC operations comply with regulatory requirements and industry standards
- Conduct risk assessments and implement controls to mitigate client risk
9. Training and Development
- Identify training needs within the SOC team
- Facilitate workshops, certifications, and skill development programs
Qualifications
- Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)
- 10 to 13 years of experience in cybersecurity, with focus on SOC operations, incident response, and client management
- Proven experience managing SOC teams and delivering security services to clients
- Strong technical knowledge of security tools, technologies, and best practices
- Excellent leadership, communication, and stakeholder management skills
- Relevant certifications such as CISSP, CISM, or GIAC are preferred
