TQUKI0453_4537 - ServiceNow Business Analyst


Job Description:


REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in computer science, engineering, business, or comparable studies
  • 2-4 years of experience in Requirement Analyses.
  • Analytical mind and problem-solving aptitude
  • Good to have ServiceNow Admin Cert, CIS – VR, CIS – SIR as this will help me primary understanding of the platform.


Responsibilities 

  • Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication. 
  • Excellent documentation and communication skills and strong attention to detail required. 
  • Must have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence 
  • Good to have knowledge – GRC & Security Operations Center. 
  • Understanding of basics of REST and SNOW Integration  
  • Good to have knowledge of Service Portal & Workspaces. 
  • Ability to recognize potential and actual issues, needs and opportunities for improvement in the implementation. 
  • Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality. 
  • Demonstrate strong ability to evaluate constraints, risks, and dependencies. 


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