The candidate will report to the Digital & Business Technology Western Europe Director.
The Demand Business Partner will play a role at Western Europe region level, assuring the appropriate service level for the existing IT Solutions/Services, proactively collaborating with the key business stakeholders in the analysis of new needs, managing project proposals and supporting the design/deploy of the Customer Group/Local IT Solutions.
Within the Western Europe region (France, Belgium, Netherlands, Spain), he/she will proactively collaborate with Business Managers and Users, assuring the proper support in the use of the existing IT Applications & Services and collecting/analyzing emerging needs and requirements. The candidate will focus on IT Solutions supporting Sales/Customer processes, Finance-Controlling, Consumer MKTG and HR.
The Demand Business Partner will tightly collaborate with the Western Europe DBT Team and with the Headquarters/Global DBT Functions.
Key accountabilities:
▪ Proactively collaborate with the business owners supporting the operative processes trough IT Solutions and Services
▪ Conceptual analysis of business needs and IT solution design
▪ Management of IT projects
▪ Support of existing IT applications and processes (Business Users support)
▪ Optimization of existing applications and processes working closely together with the local business users and with a tight collaboration with other DBT functions at European and global level.
▪ Involvement in national and international projects within the customer Group
In general:
• Self-organization and coordination of all required activities
• Cooperation with other internal organizational units
• Manage project teams at international level including internal and external resources.
• Ability to cooperate with and analyze offers of IT suppliers of IT applications or IT system integration
Qualifications:
• Successfully completed degree (bachelor or master) in business management studies or IT Area or equivalent in the commercial area
• Working experience as IT analyst (business processes/needs) and IT Project Management
• Good knowledge about Sales and/or Customer management and/or Marketing
• Knowledge in Human Resources processes would be a plus
• Experience in project management methodologies
• Experience in SAP environment (SAP-SD, SAP-CRM, SAP-FI) and/or digital web technologies (such as Web Site design & management)
• Very good English skills in speaking and writing
• High skills and aptitude for communication, team working and open relationship management