Job Type: Permanent
Work Mode: Onsite (Client)
Vertical - Data & Capability (ertswhile GIX) - Operations Hub
Location – Chennai
Experience- 1 to 3 years
Job Description
Functional Responsibility / Domain Related
Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix).
Through trainings & product demo’s increase the users & usage of the CRISIL research services in the defined territories/regions/client segments.
Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corporates, insurance companies across allocated geographies.
Develop good rapport & connect with the key users of various departments at the client organizations.
Getting market feedback for new product development or enhancing existing products.
Feedback & testimonials to be collected on a timely basis from the users.
Process Adherence
Self-motivated for achieving business objectives.
Constant upgradation of product knowledge for effectively communicating the value proposition to clients.
Maintenance & regular updation of contacts, client/ product feedback & meeting reports.
Competition tracking and giving feeds on the same to business.
Client Management / Stakeholder Management
Key account management through regular meetings with contacts across the hierarchy and across departments
Please note:
This is not a sales role.
The candidate will have to go out to meet clients (existing clients) to follow-up/ Explain on the services/products.
There is no target of revenue generation.
Key Skills
Client Relationship Management, Key Account Management, Stakeholder Management, Client Servicing, Sales Support, Communication Skills, Operations Management.