Job Type: FTE,B2B
Work Mode: Onsite (Client)
Job Summary
Provide handson technical support for endusers and assist in maintaining IT systems and network infrastructure
Key Responsibilities
· EndUser Support Troubleshoot hardwaresoftware issues for desktops laptops printers and peripherals
· System Setup Install and configure OS applications and network devices
· SCCM Support Assist with patching software deployment and imaging tasks
· Network Telephony Basic troubleshooting of LANWiFi and IP telephony systems
· Incident Handling Respond to service requests promptly and escalate complex issues
· Asset Management Track IT inventory and maintain records
Required Skills Qualifications
· Good knowledge of Active Directory SCCM Networking fundamentals and IP Telephony
· Familiarity with Windows OS Microsoft 365 and ITSM tools
· Certifications preferred CompTIA A Network Microsoft Fundamentals
· Strong problemsolving and customer service skills
Skills
Mandatory Skills : Jira Service Desk, Windows Server