Job Family Definition:
Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third-party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.
Job Family Definition for Mgr, Pro Mgmt Office:
- Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.
- Management Level Definition:
- Applies developed subject matter knowledge to solve common and complex business issues and
- recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act
- as a team or project leader providing direction to team activities and facilitates information
- validation and team decision making process. Exercises independent judgment to identify and select
- a solution. Ability to handle most unique situations. May seek advice in order to make decisions on
- complex business issues.
Responsibilities:
- · Manages customer project delivery.
- · Revenue as detailed in Impact section.
- · Large/ moderately complex/ local or sub- region.
- · Medium/ high risk.
- · Medium complexity legal and commercial issues.
- · Manages project financials including P&L.
- · Meets or exceeds SOAR approved budgets.
- · Provides reliable financial forecasts tothe management.
- · Manages business development.
- · Identifies and develops new opportunities on current project.
- · Supports qualification and opportunity assessment for large and moderately compleopportunities.
- · Acts as opportunity manager for medium to high risk deals.
- · Manages client relationships.
- · Manages mid to upper level client delivery relationships.
- · Frequently represents the organization to external customers/clients.
- Manages project team.
- Manages internal as well as external resources with a team size less than 20 people.
- Mentors and encourages skill development of project team members.
- Provides performance review input and indication of area of development for team members.
- Education and Experience Required:
- First Level University degree.
- 8+ years’ experience in project management or in like roles/businesses.
Knowledge and Skills:
- PMP Certification (Mandatory)
- Demonstrates an in-depth understanding of key company Services' operational policies,
- processes and methodologies applicable to project management.
- Speaks with expertise to many layers of depth related to project management methods
- Participates in the company PM Professions community On the PMP Certification path. On the
- PMP Certification path.
- Rotational Shift: Must be flexible with shifts (including night shifts)
