Experience: 5 years
Bank will implement xTrace E2E Monitoring, a technical platform provided by supplier Vyntra, to set up E2E-monitoring of chosen payment transaction flows.
This person coordinates the technical teams involved in operating the platform infrastructure and serves as the technical point of contact towards Vyntra.
Key responsibilities:
- Technical administrator of the platform
- Coordination of relevant internal teams, including Elasticsearch, PostgreSQL/Oracle, middleware (MQ, Kafka), operating system, Kubernetes, and infrastructure teams
- Coordination with the Vyntra Support Desk in case of issues (e.g. raise tickets, delivery of log files and diagnostics upon request from Vyntra Support)
- Coordination with Vyntra for new projects, deliveries, and release testing
- Application monitoring of platform health and system events
- Responsible for maintenance operations (like backup/restore, purge, data capture interfaces…)
- Adapt technical configuration in platform, e.g. shard configuration, interface configuration…)
- Deployment of platform packages (either directly or by coordinating the relevant internal teams)
-
Skill profile:
- Experience in application operations within a financial services or enterprise IT environment
- Solid familiarity with Linux-based environments, including file system navigation, process management, and log handling
- Working knowledge of one or more of the following technologies used in the Vyntra stack: Elasticsearch (index management, cluster health, snapshot management), PostgreSQL or Oracle (basic DBA tasks, connectivity), IBM MQ or Apache Kafka (queue/topic management, connectivity), Kubernetes or Docker (pod management, deployment, basic troubleshooting)
- Ability to read, interpret, and extract relevant information from application and system logs
- Understanding of network connectivity, firewall rules, and TLS configuration in the context of enterprise application integration
- Familiarity with backup and recovery procedures, including validation of backup completeness
- Experience with release and change management processes, i.e. able to plan, coordinate, and validate platform upgrades in line with internal governance requirements
- Structured and methodical approach to incident follow-up, with clear documentation and escalation habits
- Ability to act as a coordinator across multiple technical disciplines, even without deep expertise in each
Vyntra offers dedicated training programmes for both roles:
Business Super-User Training - covers platform navigation, search and reporting configuration, dashboard and alert setup, and user management.
- Technical Operator Training - covers platform architecture, deployment, monitoring, backup management, and log analysis.
