TQUSI0834_5773 - Customer Journey Expert (CJE) – Transaction Reporting

Job Type: Contract,Permanent

Work Mode: Hybrid (3 Days from office)

Role Overview

Are you a sharp business analyst who thrives at the intersection of complex data, evolving regulations, and fast-paced global markets?


As a Customer Journey Expert (CJE) within the Transaction Reporting tribe of Financial Markets, you won't just be mapping journeys—you will be the bridge between regulatory mandates and seamless operational execution. Your mission is to ensure that Client complex Financial Markets transactions are accurately, efficiently, and flawlessly reported to global regulators, mitigating risk while continuously improving our tech and data ecosystem.

You will combine your deep business analysis skills with a strong understanding of financial instruments and regulations to design, optimize, and implement end-to-end reporting data flows.


What You Will Do

  • Drive Regulatory Business Analysis: Translate complex, evolving global transaction reporting regulations into concrete, unambiguous business and functional requirements.
  • Optimize End-to-End Data Flows: Analyze and design data lineage from front-office trading systems (e.g., Murex) all the way through to reporting engines and regulatory endpoints.
  • Stakeholder Management & Alignment: Act as the primary liaison between a diverse group of high-profile stakeholders, including Front Office traders, Compliance officers, Risk Management, and IT DevOps squads.
  • Refine the Backlog: Work closely with the Product Owner to prioritize and refine the product backlog, ensuring technical delivery aligns perfectly with compliance deadlines.
  • Quality Assurance & Testing: Define test scenarios, coordinate User Acceptance Testing (UAT), and investigate data quality anomalies or reporting rejections to root out systemic issues.


Your Profile

We are looking for a data-driven, analytical professional who understands the mechanics of wholesale banking and can navigate strict regulatory environments with agility.

Key Requirements:

  • Banking & Financial Markets Expertise: Strong foundation in wholesale banking and Financial Markets. You understand trade lifecycles and can speak fluently about financial instruments (e.g., Derivatives, FX, Fixed Income, Equities).
  • Proven Business Analysis Skills: Track record of dissecting complex data structures, mapping processes, and converting them into clear user stories or technical specifications.
  • Regulatory Reporting Knowledge: Experience with (or deep theoretical knowledge of) major transaction reporting frameworks such as EMIR, MiFIR/MiFID II, SFTR, or CFTC.
  • Exceptional Stakeholder Skills: Ability to navigate a large matrix organization, challenge the status quo constructively, and explain complex technical/regulatory topics simply to business partners.
  • Agile Mindset: Comfortable working in an Agile/Scrum environment, collaborating closely with IT engineers to bring solutions to life.


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