Job Type: Permanent
Work Mode: Onsite (Client)
Role Name: Network Engineer
Experience: Minimum 5 years of relevant experience
Job Description –
We are seeking a Network Engineer to manage and support enterprise network infrastructure across multiple Bangalore locations. The role involves end-to-end network operations, incident management, vendor coordination, on-site support, and infrastructure maintenance to ensure high network availability and business continuity
KeyResponsibilities
• Provide L1/L2/L3 support for SD-WAN, LAN/WAN, and Wireless Networks.
• Monitor, troubleshoot, and resolve network incidents, outages, and service disruptions within defined SLAs.
• Act as the primary point of contact for network support across Bangalore locations.
• Perform onsite network activities, including switch installation, cabling, patching, connectivity validation, and hardware maintenance.
• Coordinate with ISPs, vendors, and field engineers for WAN, Internet, fiber, and network-related issue resolution. • Manage hardware lifecycle activities, including RMA processing, device replacements, and maintenance of EOL/EOS equipment.
• Support network deployments, upgrades, operational handovers, and infrastructure change activities.
• Assist with internal and external audits by maintaining network documentation, infrastructure records, and compliance requirements.
• Handle user requests related to network connectivity, switch port activation, and infrastructure expansion.
• Collaborate with OSS, Desktop Support, project teams, and business stakeholders to ensure seamless service delivery.
• Travel to multiple Bangalore sites as required to support operations and project activities
Required Skills s Experience
• Strong knowledge of SD-WAN, Routing & Switching, LAN/WAN, Wireless Networks, and Network Troubleshooting.
• Experience in network operations, incident management, and vendor coordination.
• Hands-on expertise in physical network infrastructure, cabling, and connectivity management.
• Familiarity with ISP management, network monitoring tools, and service management processes.
• Good communication, stakeholder management, and problem-solving skills.
• Ability to work independently and manage multiple sites within the Bangalore region
Scope
• Coverage: Network Operations, Infrastructure Support, Incident Management, Vendor Coordination, Audit Support, and Maintenance